Kingsbrook Animal Hospital, Online Reviews
Client satisfaction is a top priority at Kingsbrook Animal Hospital
The number one reason people bring their pets to Kingsbrook Animal Hospital is because of the people who work here. Our Receptionists, Technicians and Doctors are some of the nicest people you will ever meet, plus they know how to care for pets and the people attached to the other end of the leash.
Everyone in the office from vet techs to the vet have all been so extremely sweet and helpful handling my girl! Thank you so much!!
EXCELLENT STAFF AND DOCTORS!
Dr. Cook and the staff are outstanding in every way! They take such good care of my sister’s cats! Kingsbrook Animal Hospital is an awesome place! I highly recommend them!
I wish Dr. Morse was MY doctor, too!
My dog had to have emergency surgery on Thanksgiving Eve for stone removal that weren’t letting him urinate. Dr. Morse is knowledgeable, caring, thoughtful & overall the best vet we’ve been to. He explained his suggestions, test, procedure, risks & results throughly. After the surgery went well, Dr. Morse personally reached out on Thanksgiving day for an update on how my dog was feeling. Communication was great via text, phone & email. He asks the right questions, quick to respond & really cares about your pet like if it were his own. You can just feel it. He’s an awesome veterinarian & has a great team too.
Excellent, Caring Staff
We are so happy with the care and professionalism of this entire staff. We recently moved to the area with our 14.5-year-old golden retriever and after a couple months she was not doing well. We had to put her down a week ago and the doctors, nurses and staff were wonderful. So caring from on–the-floor petting, to a plate of bacon from a teary technician, to the caring support and kind words from all. The doctors go above and beyond with follow-up calls and advice. Highly recommend this vet.
Absolutely amazing. I love Kingsbrook. My puppy ended up having a very rare reaction to a certain vaccine, I called Kingsbrook when the symptoms kept getting worse and they saw him first thing. They gave me everything to help cure his symptoms and ended up writing a case study to the manufacturer of the vaccine since it was a result of that. This vet truly cares about the service they provide and they love our pets!
I recently just started going to Kingsbrook. They were the first vet to see our rabbit, Casper and they have been great to him. He has a few issues, but they are great in helping us keep him comfortable. I also had a guinea pig that suddenly got sick and they were very quick to see her. Unfortunately she passed, however they made the whole process much less painful with kind and caring words. They seem to really love animals and care about their clients. Furry and not.
Excellent, Fear-Free Vet Care!
Kingsbrook is an excellent veterinary hospital. We are very happy with the care they provide our pets. From our late Maine coon mix Ceora, who was a patient there around a decade ago, to our current dogs (Kaia and Bonita) and kitties (Satsuki and Charlie), Kingsbrook has been amazing. What I love most about Kingsbrook is their total commitment to a “fear-free” veterinary practice. Any vet’s office is going to be a scary, stressful place for many animals. It’s the kind of situation that can cause an otherwise nice family pet to respond aggressively — purely out of fear or anxiety. All the Kingsbrook staff, from front desk to techs and vets, understand this and do their best to minimize stress and fear for the animal. Kingsbrook really stands out in this respect — other vet practices in the area are excellent in many ways but do not have the behavior knowledge.
In addition, the the diagnostics and therapeutics offered by Kingsbrook are, I think, nearly at the level of human medicine. Yet they are understanding if your budget isn’t going to allow for quite that level of care and will help guide you toward a more affordable approach.
The only caveat: Their exam fees are a little high in my opinion. Probably worth it in many cases, but just something to be aware of if you have multiple pets or if you’re currently a little tight financially.
Kindness and Compassion
A dear friend of mine passed away unexpectedly and I (on top of my 2 other animals) adopted her beloved pet. Fortunately our new baby was already a patient at Kingsbrook. The transition of the account and the compassion they showed us all during a very difficult time was unmatched. I cannot imagine using another Vet and I cannot imagine anyone loving our babies as much as the doctors, technicians and staff at Kingsbrook. Other than ourselves of course! 🙂
Thank you Kingsbrook!
We love them!
All of the people that work here are awesome. I wouldn’t take my fur babies anywhere else 🙂
Best Vet Hospital Ever
Dr Cooke, Jen, Nora, Aaron… Just a few of the awesome team at KAH. Everyone there is amazing. All the vets are so good and the techs are wonderful. Everyone is helpful and they do care about your pets. They go extra miles to make sure they are not afraid. And that you don’t worry while your precious pets are being treated.
Lots of love from the Frogale family!
Dr. Cardella, Kelly, Sam, Aaron, and Nora are truly amazing, as people and as animal lovers. I am so so so glad I have these guys to depend on to help me care for my Jimmy and my Loki. We don’t know what we’d do without y’all!
Everyone at Kingsbrook has been wonderful with our pets!
They have immense patience with our huge, SUPER excited, black lab puppy. And the care they took when our cat passed away last year was amazing…though they had only met her a few times, they were visibly shaken by our loss. It was touching and helped make the transition a little bit easier for us!
The best vet in Frederick.
The staff is truly caring, knowledgeable and kind. When our Australian Cattle Dog passed a few years past, staff cried along with our family as we lay on the floor with Betsy as she quietly headed over the Rainbow bridge. Tears are falling now as I relive this hard and difficult time. Thank you Kingsbrook. You are truly any animals and owners best friends. Peace and love, Bill, Chloe, Betsy, Abby, Roxy and Laura.
Dr. Cook, the techs and front desk team are amazing..always!
Dr. Cook, the techs and front desk team are amazing..always! They are extremely thorough, they take their time and get and give every detail needed. The follow up is impeccable, they literally follow up just to see how my babies are feeling or if I have any questions. Dr. Cook does not pressure me to get a lot of testing or procedures.
He will tell me what he recommends, what can wait and what is essential- respecting my budget while keeping my animals safe. I literally drive from Alexandria Va for my pets because I love them so much. They treat my animals like they are their family. Thank you so much.
Professionalism, Quality, Reliability, Responsiveness
I adopted my first bunny back in May and after doing my research and reading reviews, I chose to go with Kingsbrook. I’m SO glad I did.
A few weeks ago, I adopted my second bun who unfortunately came with some painful and unfortunate issues. So, I have seen Kingsbrook a good amount of times the past few weeks. So, I feel 100% confident finally leaving a review.
Every single visit from the front desk ladies to the Vet Techs and finally to the Veterinarian, have been on point, caring, helpful, informative and professional.
Dr. Palm is great at what she does. I can hear in her voice how much she cares about my rabbit. She explains things without you having to ask. This is especially nice because I’m still kind of new to owning rabbits, no matter how much reading up on them I do.
I am very appreciative of this practice and everyone who I have dealt with here. They put my worried ‘mom’ mind at ease. Thank you for always taking care of my babies!