Monthly Archives: October 2016

Kingsbrook Animal Hospital’s Patient Penelope Is An Animal Planet Star!

A new star is born! Kingsbrook Animal Hospital is proud to announce that our patient Penelope has been featured in an episode of Animal Planet’s new mini-series Life At Vet U. The episode first aired on Saturday October 29th but will be shown again on Saturday November 5th. During the show, Animal Planet covers the story of Penelope’s portosystemic shunt (PSS). Also known as a “liver shunt,” a PSS is a blood vessel that routes blood flow around the liver, instead of through it. This means that all of the toxins that a normal liver is able to break down and filter out remain in the pet’s circulation. These toxins build up in the bloodstream and can cause the pet to become very sick. Sometimes animals with a PSS will exhibit neurologic signs, like dizziness or seizures. This condition needs to be corrected surgically to close the vessel and restore normal blood flow through the liver. The students at the University of Pennsylvania helped Penelope by performing this surgery!

Tune in this coming weekend to see Penelope’s story, or check out the episode online at http://www.animalplanet.com/tv-shows/life-at-vet-u/.

Dr. Lynch with TV start Penelope!

Dr. Lynch with TV start Penelope!

Fall In Love With Kingsbrook Animal Hospital: Meet Our Doctors!

Last but certainly not least, Kingsbrook Animal Hospital in Frederick, MD, invites you to Fall In Love with our amazing veterinarians! We have six doctors who help our clients and staff members take wonderful care of our pets. Below, each of them takes a moment to answer the same question we’ve asked every employee: What’s your favorite thing about working at Kingsbrook Animal Hospital?

Dr. Cook with patient Daisy

Dr. Cook with patient Daisy

Dr. Cook—”My favorite thing about Kingsbrook Animal Hospital is that I get to play with puppies and kittens all day everyday!  😉  Obviously, that’s not ALL we do.  The great thing about our Hospital is that  we all work so well together.  We see so many sick and yes, sometimes dying patients.  There’s a lot of stressors that could make us not get along, but everyone here is so good at working together and solving each case as though it were a puzzle.”  Dr. Cook shared. One of the owners and founders of KAH, Dr. Cook has been one of the driving forces behind this hospital since March 1999.

 

 

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Dr. Davis with patient Pumpkin

Dr. Davis—As the second co-founder/owner of Kingsbrook Animal Hospital, Dr. Davis has also been here since KAH’s beginnings in March 1999. “Well, I don’t have to change diapers here… but really my favorite thing about coming to work is the awesome staff we have, and getting to work with such wonderful people every day.”

 

 

 

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Dr. Cardella with patient Henry

 

Dr. Cardella—”I love all of our patients and working with the people that are attached to them. And I love the KAH family, which are the greatest and most caring people to work with.” Dr. Cardella has been working at Kingsbrook Animal Hospital since March 1999.

 

 

Dr. Walker with patient Winx

Dr. Walker with patient Winx

Dr. Walker—Dr. Walker joined the KAH team in June 2009. Her favorite thing is “…the fact that education is so central to our staff, from the doctors all the way through to the CSRs—we’re constantly working to stay current and practice the most advanced medicine.”

 

 

 

Dr. Lynch

Dr. Lynch with patient Penelope

Dr. Lynch—One of the KAH veterinarians since February 2014, Dr. Lynch’s favorite thing about working at Kingsbrook Animal Hospital is “Obviously, the people–that’s a no-brainer! In addition to the fact that we all work really well together, we’re all friends as well and really enjoy spending time with one another outside of work, too.” Dr. Lynch also worked at KAH from October 2005 until August 2007 as a technician!

 

 

 

 

Dr. Riley with Lulu

Dr. Riley with Lulu

Dr. Riley— “My favorite thing about Kingsbrook has to be the professionalism and dedication of the entire staff, from our CSRs to our technicians and of course the other veterinarians,” says Dr. Riley. Our newest doctor, she joined KAH in February 2016.

 

 

 

 

It’s hard to believe that October is almost over…soon it will be the holiday season, which usually means an increased focus on family. Here at Kingsbrook Animal Hospital, we believe pets are family members, too! The increased hustle and bustle of the holidays can affect our furry friends, especially our older companions. During the month of November, our KAH blog is focusing exclusively on senior pets and specific aspects of caring for them.

In the meantime, however, Happy Halloween from your friends at Kingsbrook Animal Hospital!

Fall In Love With Kingsbrook Animal Hospital: Meet Our Technicians!

October 16-22 is National Veterinary Technician Appreciation Week. At Kingsbrook Animal Hospital, we appreciate our wonderful technicians every day—and we know our clients do too! Veterinary technicians have many roles, including surgical nurse, dental hygienist, laboratory technician, triage, counselor, and patient advocate. Here’s KAH’s current lineup of all-star veterinary technicians, and their answers to the question “What’s your favorite thing about working at Kingsbrook Animal Hospital?”

 

Lainey with an adorable Corgi pup!

Lainey with an adorable Corgi pup!

 

Lainey—Lainey has been part of the Kingsbrook family since July 2013. Her favorite thing about KAH is that “…we approach every patient as an individual, and tailor everything to that specific patient. We’re not a ‘cookie-cutter’ or a ‘one-size-fits-all’ practice.”

 

 

 

Abby with patient Abbie

Abby with patient Abbie

Abby— “Transitioning from volunteer to intern, going through school and becoming a technician—the best constant throughout it all was the people: the clients and the staff. It was such a wonderful experience!” says brand-new technician Abby (she just passed her boards in July!). Abby has been at KAH since January 2015.

 

 

 

KAH technician Katie, cuddling a sweet kitty!

KAH technician Katie, cuddling a sweet kitty!

Katie—Katie says the best thing about Kingsbrook Animal Hospital is “Our entire staff—technicians, assistants, CSRs, and doctors—is like one big family. I love coming in to work every day and getting to spend time with everybody!” She’s worked at KAH since May 2014.

 

 

 

 

KAH technician Sam

KAH technician Sam

Sam— Sam has also been at Kingsbrook Animal Hospital since May 2014. Her favorite thing about KAH is that every day is different, and it’s always an adventure!

 

 

 

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KAH technician Rush

Rush—Rush is a newer member of the Kingsbrook Animal Hospital team, having started with us March 2016; he’s also a newly-licensed technician, having passed the boards in July 2016 with Abby and Morgan. Rush says his favorite thing about KAH is “..we hold ourselves to a really high standard of care, even more than just being an AAHA hospital.”

 

 

Nora with patient Alfalfa

Nora with patient Alfalfa

Nora—Nora’s response was: “My favorite thing about working at Kingsbrook is the amazing group of people I get share my days and efforts with.” Nora is one of KAH’s original employees; she’s been here since July 2000!

 

 

 

Morgan with an incredibly cute Boston terrier pup

Morgan with an incredibly cute Boston terrier pup

 

Morgan—Morgan is the third member of Kingsbrook Animal Hospital’s trio of technicians who became licensed in July 2016; she has been a KAH team member since November 2014. Morgan shared that “Being a part of a variety of situations where we have the opportunity to use all of our skills as well as learn new ones,” is her favorite thing about working at Kingsbrook.

 

 

 

KAH technician/manager Julie, with patient Jake

KAH technician/manager Julie, with patient Jake

 

Julie—In addition to being a veterinary technician, Julie is one of our two office managers. “I would have to say my favorite thing is the awesome staff we have–from being a part of bringing each person into the team, to the training, to working with each person every day. We all have individual strengths and really balance each other out into a well-rounded team, which enables us to provide great service for our clients,” she shared. Julie has been part of this Kingsbrook team since Sept 2010.

 

 

Melissa with patient Samantha

KAH manager/technician Melissa, with patient Samantha

Melissa—Melissa is the other half of our excellent management/technician duo. She has worked at Kingsbrook since July 2004. Her favorite thing about KAH is “Community outreach and involvement; it lets us be a real part of the community and interact with our wonderful clients in less structured situations.”

 

 

 

There’s only one week left in October, and one more group of Kingsbrook Animal Hospital staff members to introduce! The uncontested celebrities of our team, the KAH veterinarians are the stars of our final “Fall In Love With Kingsbrook” entry. Stop by next week to meet our amazing doctors!

Fall In Love With Kingsbrook Animal Hospital: Meet Our Assistants!

Our Veterinary Assistants at Kingsbrook Animal Hospital are an important part of the team. They set up appointments, care for our hospitalized patients, take radiographs, and even help fill in for our CSRs from time to time…among lots of other things! We’re excited to have the opportunity to introduce our current Assistant team this week.

 

 

KAH Assistant Ann with Henry

KAH Assistant Ann with Henry

Ann—Ann is one of Kingsbrook Animal Hospital’s first employees; she’s been with us since March 1999! Ann says the one of the best things about KAH is that we are extremely environmentally conscious: we recycle, use green cleaning products, and source our electricity from wind power.

 

 

KAH Assistant Heather

KAH Assistant Heather

 

Heather—Heather’s favorite thing about Kingsbrook Animal Hospital is “working in such a supportive and caring environment, with such amazing coworkers!” Heather has been part of our staff since July 2015.

 

 

 

Robin with the one and only Johnny Blaze!

Robin with the one and only Johnny Blaze!

Robin—Robin joined our staff in December of 2015. “We practice a very high quality of medicine while allowing our clients to be a part of their patient’s care—that’s my favorite thing about working at Kingsbrook Animal Hospital,” she says.

 

 

 

KAH Assistant Ebony with patient Wilson

KAH Assistant Ebony with patient Wilson

Ebony—Ebony is a technician’s assistant who has been working at Kingsbrook Animal Hospital since October 2015. Her favorite thing about working at KAH is interacting with patients of all species, and the satisfaction of helping animals.

 

 

 

KAH Assistant Tiki with patient Harry

KAH Assistant Tiki with patient Harry

 

Tiki—Tiffany T usually goes by Tiki while she’s at Kingsbrook Animal Hospital! Tiki’s favorite thing about KAH is definitely her team members. She’s been an employee at KAH since August 2011.

 

 

 

 

As you can see, we have a fantastic team of assistants! Next week (October 16-22) is Veterinary Technician Appreciation Week, so we’ll be introducing our superlative technician staff. Check in next week to meet these vital KAH team members!

 

Fall In Love With Kingsbrook Animal Hospital: Meet Our Client Service Representatives!

Here at Kingsbrook Animal Hospital in Frederick, MD, we have a wonderful team of Client Service Representatives! Our CSRs take on so many tasks for us every day, from scheduling appointments to creating social media posts, from giving directions to impromptu pet photography.  We’re really proud of all of the work our CSRs do, so we’d love to take the opportunity to introduce each of our current Client Service Reps during the first week of our Fall in Love With KAH event.

 

Tiffany with patient Maia

 

Tiffany K— Tiffany has been working at KAH since May of 2015. One of her favorite things about Kingsbrook Animal Hospital is that the doctors at KAH really enjoy their work, and that every single staff member is focused on providing great client care.

 

 

Kelly with an adorable boxer puppy

Kelly with an adorable boxer puppy

Kelly— Kelly’s favorite aspect of KAH is her coworkers; “They’re not just fellow employees, they’re friends and even like a second family,” she says. Kelly has been with Kingsbrook since January of 2007.

 

 

 

Elizabeth with Schooner

Elizabeth with patient Schooner

Elizabeth—Elizabeth is one of our newer team members, having started employment with us in April of 2016. Elizabeth loves KAH because of the chance to interact with the clients we’ve built a good relationship with already, and the chance to see the joy on the face of new pet parents when they bring their puppy/kitten/baby bunny in for the first visit.

 

 

Justin with Kingsbrook's own Mo!

Justin with Kingsbrook’s own Mo!

 

Justin—Also a new addition to the KAH team, Justin says the best thing about working at KAH is “The constant opportunities for learning, from the other staff members and even from our awesome clients.” Justin has been part of the team since July 2016.

 

 

 

Maureen with patient Dixie Rae

Maureen with patient Dixie Rae

 

Maureen—Maureen has worked at Kingsbrook since June 2014. Being able to work with people who really love animals, and the fact that KAH is invested in learning and sharing knowledge, are Maureen’s favorite things about working at our hospital.

 

 

Kirsten with patient Newman

Kirsten with patient Newman

Kirsten—Kirsten just joined the Kingsbrook team in September 2016! So far, her favorite thing about the hospital is the Comfort room. “I’ve been at a dozen different vet clinics, and I haven’t seen anything like it before. It’s really nice that we have a setting that isn’t just an exam room.”

 

 

We hope you enjoyed meeting part of our team! Stay tuned for new introductions each week. Next week, we’ll introduce KAH’s wonderful Veterinary Assistants!